Water, Fire or Smoke Damage?
We Respond Fast.

Mold can begin growing within 24-48 hours after water damage occurs. In Texas's humid climate, this timeline can be even shorter. That's why rapid response is critical - the faster water is extracted and the area is dried, the less likely you'll face a mold problem. Our team arrives quickly with professional-grade equipment to prevent mold growth before it starts. If mold is already present, we provide complete mold remediation services.

First, ensure safety by turning off electricity if water is near electrical outlets. Stop the water source if possible (shut off main water valve for pipe bursts). Document the damage with photos and videos for insurance. Remove valuable items from the affected area. Then call us immediately at (800) 593-1231 - we're available 24/7 and can guide you through next steps while our team is en route.

The timeline depends on the extent of damage. Minor water damage may be resolved in 3-5 days, while major flooding or Category 3 (black water) damage can take 1-2 weeks or longer. The process includes water extraction (1-2 days), drying and dehumidification (3-5 days), and repairs/reconstruction (varies). We use moisture meters and thermal imaging to ensure complete drying before any repairs begin.

Yes, we provide free, no-obligation damage assessments for all water damage situations. Our certified technicians will inspect your property, document the damage, identify the water source and category, and provide a detailed estimate. We also offer direct insurance billing, so we can work directly with your insurance company to streamline the claims process.

Category 1 (Clean Water) comes from sanitary sources like broken supply lines or rainwater - it poses no health risk initially. Category 2 (Gray Water) contains contaminants from sources like dishwasher or washing machine overflow - it can cause illness if ingested. Category 3 (Black Water) is highly contaminated from sewage backups, flooding, or standing water - it requires specialized handling and protective equipment. We're equipped to handle all categories safely.

Yes. In addition to water extraction and structural drying, we provide fire and smoke damage restoration, soot and odor removal, contents cleaning, and trauma and crime scene cleanup for both residential and commercial properties. Fire damage almost always involves water damage from firefighting efforts, so having one team handle both means faster drying, less secondary damage, and a single point of contact for your insurance claim.

We serve two Texas metros. Our headquarters is in Houston, covering the Galleria, Bellaire, West University, Katy, Sugar Land, The Woodlands, Pearland, and surrounding communities in Harris, Fort Bend, and Montgomery counties. We also have local crews based in Frisco serving the Dallas-Fort Worth Metroplex, including Dallas, Fort Worth, Plano, Arlington, Frisco, McKinney, Irving, Denton, and surrounding cities. Call us to confirm coverage for your address.