Agreement to Terms

By accessing or using the Elite Emergency Solutions website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Description of Services

Elite Emergency Solutions provides water damage restoration, fire and smoke damage restoration, mold remediation, and trauma and crime scene cleanup services for residential and commercial properties in the Houston area and the Dallas-Fort Worth metroplex.

Estimates and Scope of Work

By requesting service, you acknowledge and agree that:

Initial estimates are based on visible conditions and may change once hidden damage is uncovered
Any change to the agreed scope of work will be documented before additional work proceeds
Final pricing may be subject to your insurance carrier's approval and adjustment
You authorize our technicians to access the affected areas of the property to perform the agreed work

User Responsibilities

When using our services, you agree to:

Provide accurate and complete information
Use the website for lawful purposes only
Not attempt to interfere with website functionality
Not impersonate others or provide false information
Conduct your own due diligence on referred contractors

Disclaimer of Warranties

THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

WARRANTIES OF MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
ACCURACY OR COMPLETENESS OF INFORMATION

We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ELITE EMERGENCY SOLUTIONS SHALL NOT BE LIABLE FOR:

Any indirect, incidental, special, consequential, or punitive damages
Loss of profits, data, use, or goodwill
Pre-existing damage or conditions not caused by our work
Any damages resulting from unauthorized access to your personal information

Our total liability shall not exceed the amount you paid us for services, if any.

Indemnification

You agree to indemnify and hold harmless Elite Emergency Solutions, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

Your use of our website
Your violation of these Terms
Your violation of any third-party rights
Inaccurate information you provide about the property or the damage

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Elite Emergency Solutions or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Linking to external sites does not imply endorsement.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in Harris County, Texas.

Dispute Resolution

Any dispute arising from these Terms or your use of our services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in Houston, Texas, in accordance with the rules of the American Arbitration Association.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

Contact Information

For questions about these Terms of Service, please contact us:

Phone: (800) 593-1231
Email: info@eliteemergencysolutions.com
Address: 3354 Chimney Rock Road, Suite 2, Houston, TX 77056